Shipping policy

Shipping Policy

Last Updated: 29 December 2025

At Filmifashion, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered across India.

1. Order Processing Time

  • All orders are processed after successful online payment.

  • Order processing usually takes 1–2 business days.

  • Orders placed on Sundays or public holidays are processed on the next working day.

Once your order is processed and dispatched, you will receive a confirmation message or email with tracking details.

2. Estimated Delivery Timelines

Delivery timelines may vary based on your location and courier partner availability:

  • Metro cities: 3–5 business days

  • Non-metro cities & towns: 4–7 business days

  • Remote or rural areas: 6–10 business days

These timelines are estimates and may change due to courier delays or unforeseen situations.

3. Shipping Charges

  • Free shipping may be offered on selected products, promotions, or minimum order values.

  • If shipping charges apply, they will be clearly displayed at checkout before payment.

  • Shipping charges, once paid, are non-refundable, except in cases of damaged or incorrect items sent by Filmifashion.

4. Cash on Delivery (COD)

  • Cash on Delivery (COD) is not available.

  • All orders must be prepaid using online payment methods such as UPI, debit/credit cards, net banking, or wallets.

5. Order Tracking Information

  • Once your order is shipped, tracking details will be shared via email or message.

  • You can track your shipment using the provided tracking link on the courier partner’s website.

  • Tracking updates may take up to 24 hours to reflect after dispatch.

6. Delivery Attempts & Failed Delivery

  • Courier partners usually make 2–3 delivery attempts.

  • If delivery fails due to reasons such as:

    • Incorrect address

    • Customer unavailable

    • Refusal to accept the order

    the package may be returned to us. In such cases, re-shipping or refund will be handled as per our Return & Refund Policy.

7. Address Change Policy

  • Address changes are allowed only before the order is shipped.

  • Once an order is dispatched, address changes cannot be guaranteed.

  • Customers must ensure that the shipping address and contact details are accurate at the time of placing the order.

8. Delays Due to Unforeseen Circumstances

Delivery may be delayed due to:

  • Weather conditions

  • Public holidays

  • Courier strikes

  • Natural disasters

  • Government restrictions

Filmifashion is not responsible for delays caused by such events but will assist customers with tracking and updates.

9. Packaging & Handling

  • All products are carefully packed to prevent damage during transit.

  • We use secure and hygienic packaging suitable for fashion and apparel items.

  • If you receive a damaged or tampered package, please report it to us within 24 hours of delivery.

10. International Shipping

  • International shipping is currently not available.

  • Filmifashion delivers only within India.

11. Customer Responsibilities During Delivery

Customers are requested to:

  • Be available at the delivery address during the expected delivery window

  • Check the package condition at the time of delivery

  • Provide accurate address and contact details

  • Report any issues immediately after delivery

12. Changes to This Shipping Policy

Filmifashion reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page and will apply to future orders. Continued use of the website indicates acceptance of the updated policy.

13. Contact Details

For shipping-related questions or support, please contact:

Filmifashion
📧 Email: fimifashion365@gmail.com

📍 Country: India