Privacy policy

Last Updated: 29 December 2025

1. Introduction & Scope

Welcome to Filmifashion. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Filmifashion is an online fashion and clothing brand based in India, offering women’s ethnic and western wear to customers in India and internationally. This policy applies to all users who access our website through desktop or mobile devices.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide better services and a smooth shopping experience.

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Shipping and billing address

  • City, state, country, and postal code

b) Payment Information

Payments on Filmifashion are processed securely through trusted payment gateways. We do not store your card or bank details. Payment methods include:

  • UPI

  • Debit cards

  • Credit cards

  • Net banking

  • Wallets

Payment gateways may collect payment-related information as per their own privacy policies.

c) Device & Usage Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Website interaction data

This helps us improve website performance and user experience.

3. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Confirm payments and transactions

  • Communicate order updates and support messages

  • Improve our products, services, and website

  • Respond to customer queries and requests

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraud and unauthorized activities

  • Comply with legal and regulatory requirements

4. Cookies & Tracking Technologies

Filmifashion uses cookies and similar tracking technologies to:

  • Remember user preferences

  • Understand website traffic and usage patterns

  • Improve website speed and functionality

Cookies do not collect personally identifiable information unless you provide it voluntarily. You can choose to disable cookies in your browser settings, but some website features may not function properly.

5. Sharing Information with Third Parties

We may share limited information with trusted third parties only when necessary, such as:

  • Payment gateways for secure payment processing

  • Courier and logistics partners for order delivery

  • Analytics providers to understand website performance

  • Technology service providers for website hosting and maintenance

We do not sell, rent, or trade your personal information to third parties.

6. Data Security Measures

We take reasonable and appropriate security measures to protect your information, including:

  • Secure servers and encrypted connections

  • Restricted access to personal data

  • Regular system monitoring and updates

While we strive to protect your data, no online system is 100% secure. Users are encouraged to keep their login credentials confidential.

7. User Rights & Choices

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of marketing communications at any time

You can exercise these rights by contacting us using the details provided below.

8. Data Retention Policy

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

9. Children’s Privacy

Filmifashion does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information on our website, please contact us immediately, and we will take appropriate action.

10. Changes to This Privacy Policy

Filmifashion may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website indicates acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Filmifashion
📧 Email: filmifashion365@gmail.com
📍 Country: India